PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@enrico.com.my or mailing us at: Raviraj Sdn.Bhd. 15, Mk. 15, Jalan Seladang, Alma, 14000 Bukit Mertajam, Seberang Perai, Penang, Malaysia.,

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WEBSITE NAME 

Our store is hosted on www.enrico.com.my. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through www.enrico.com.my data storage, databases and the general www.enrico.com.my application. They store your data on a secure server behind a firewall.

 

Payment:

If you choose a direct payment gateway to complete your purchase, then www.enrico.com.my stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read www.enrico.com.my Terms of Service here or Privacy Statement here.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Please note that this privacy policy applies only to the www.enrico.com.my website, and specifically does not apply to other sites.

SECTION 6 – SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@enrico.com.my or by mail at Raviraj Sdn.Bhd.

[Re: Privacy Compliance Officer]

[15, Mk. 15, Jalan Seladang, Alma, 14000 Bukit Mertajam, Seberang Perai, Penang, Malaysia.]

 

GIVE US YOUR FEEDBACK

Our goal is to protect your privacy. To comment on or help us improve this privacy policy, please contact us.

Privacy and Terms

We respect the Privacy of everyone who visits this Website and also attending ground events. As a result we would like to inform you regarding the way we would Collects, uses, maintain and discloses information collected from each user of the http://www.Enrico.com.my Website. We recommend you to read this Privacy Policy, So that you understand our approach towards the use of your Personal data.

Data we process

  • We store information you give us like your name, email address, and telephone number.
  • We collect and store your information through the road shows, Events, Seminars, Conference, Feedback and so on conduct or organize by Raviraj Sdn.Bhd. or Sister concerns.
  • We may collect Non-personal identification information about whenever they interact with our Website. Non-personal identification information may include the browser name, the type of Computer and technical information about users of connection to our Website, such as the operating System and the Internet service provider’s utilized and other similar information.

 

Why we process it

We process this data for the purposes described in our policy, including to:

  • Help our services deliver more useful, customized content such as more relevant search results;
  • Improve the quality of our services and develop new ones;
  • Deliver personalized ads, both on Raviraj services and on sites and apps that partner with Raviraj;
  • Improve security by protecting against fraud and abuse; and
  • Conduct analytics and measurement to understand how our services are used.

How we protect

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, user name, password, transaction information and data stored on our Site or on any ground events.

 

Whether we share

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may share or sell information with our Sister concerns, third parties for marketing or other purposes.