SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at: Raviraj Sdn.Bhd. 15, Mk. 15, Jalan Seladang, Alma, 14000 Bukit Mertajam, Seberang Perai, Penang, Malaysia.,
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WEBSITE NAME
Our store is hosted on www.enrico.com.my. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through www.enrico.com.my data storage, databases and the general www.enrico.com.my application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then www.enrico.com.my stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read www.enrico.com.my Terms of Service here or Privacy Statement here.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
SECTION 6 – SECURITY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at Raviraj Sdn.Bhd.
[Re: Privacy Compliance Officer]
[15, Mk. 15, Jalan Seladang, Alma, 14000 Bukit Mertajam, Seberang Perai, Penang, Malaysia.]
GIVE US YOUR FEEDBACK
Privacy and Terms
Data we process
- We store information you give us like your name, email address, and telephone number.
- We collect and store your information through the road shows, Events, Seminars, Conference, Feedback and so on conduct or organize by Raviraj Sdn.Bhd. or Sister concerns.
- We may collect Non-personal identification information about whenever they interact with our Website. Non-personal identification information may include the browser name, the type of Computer and technical information about users of connection to our Website, such as the operating System and the Internet service provider’s utilized and other similar information.
Why we process it
We process this data for the purposes described in our policy, including to:
- Help our services deliver more useful, customized content such as more relevant search results;
- Improve the quality of our services and develop new ones;
- Deliver personalized ads, both on Raviraj services and on sites and apps that partner with Raviraj;
- Improve security by protecting against fraud and abuse; and
- Conduct analytics and measurement to understand how our services are used.
How we protect
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, user name, password, transaction information and data stored on our Site or on any ground events.
Whether we share
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may share or sell information with our Sister concerns, third parties for marketing or other purposes.